by Qatar Airways is recruiting exceptional and qualified Senior Airport Services Agent to join their Team.
Job Summary:
The successful applicant will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services as per QR’s commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent manner.
Responsibilities:
- Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger.
- Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.
- Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates etc.
- Assist duty officer to handle company material and records.
- Liaison with GHA for quick processing of hotel and transfer passengers.
- Work with GHA and ensure smooth passenger handling.
- Assist passengers in regards to entry requirements, visas, residence permits etc.
- Ensure passengers are assisted smoothly through airport facilities.
- Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective
Requirements:
- Job related experience in customer service.
- Minimum of 1 year experience in Airport Operations of a leading airline.
- High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
- DCS experience and knowledge of ticketing is an advantage for this job
- Ability to work shifts is essential
- Fluent in written and spoken in English
- Very good knowledge of Amadeus is strongly preferred.
- You must have the current right to live and work in Nigeria.
Location: Port-Harcourt, Nigeria.
Method of Application
Interested and qualified candidates Should; APPLY ONLINE
